Your Privacy and Data Security are Fundamental to Our Trusted Advisory Relationship
At Silkweave Advisory, we are committed to protecting your personal information and upholding your privacy rights. This policy outlines our comprehensive data practices, ensuring transparency, security, and compliance with all relevant UK and EU regulations, including GDPR.
Last Updated: 21 October 2023
Privacy Policy Overview
Silkweave Advisory is dedicated to maintaining the trust and confidence of our clients and website visitors. We believe that transparent data practices are essential for building strong, lasting relationships. This privacy policy details how we collect, use, store, and protect your personal information, reflecting our adherence to the highest standards of data security and regulatory compliance.
Our approach ensures that your data is handled with the utmost care, in line with legal requirements such as the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.
This Privacy Policy applies to all data collected through our website, silkweaveadvisory.co.uk, as well as information gathered during the provision of our consulting and advisory services. It encompasses personal data provided directly by you, automatically collected technical data, and information obtained from third-party sources relevant to our legitimate business activities.
Our commitment to privacy extends to every interaction, from initial website visits to long-term client engagements.
We regularly review and update our Privacy Policy to ensure it remains accurate, comprehensive, and compliant with evolving legal and regulatory landscapes. Significant changes will be communicated through prominent notices on our website or direct communication where appropriate.
We encourage you to review this policy periodically to stay informed about how we are protecting information. The 'Last Updated' date at the top of this page indicates when the most recent revisions were made.
For any questions or concerns regarding this Privacy Policy or your personal data, please do not hesitate to contact our dedicated data protection team.
Email: [email protected]
Postal Address: Silkweave Advisory, 4th Floor, 387 Regent Street, London, Greater London, W1B 3HH, UK
Phone: +44 20 7946 0876
Information We Collect
We adhere to the principle of data minimization, collecting only the information necessary to provide our services and improve your experience.
When you interact with our website, such as filling out a contact form, requesting a consultation, or subscribing to our insights, we may collect personal identifiers and contact information. This typically includes:
- Your Name
- Email Address
- Phone Number
- Company Name
- Your Role/Title
- Details of your inquiry or comments
This information is used solely to respond to your requests and manage our professional relationship.
As part of our consulting engagements, we may collect and process additional information to deliver our services effectively. This may include:
- Organisational contact details
- Project-specific data relevant to the consultancy (e.g., operational metrics, organisational charts, strategic documents)
- Communication history and correspondence
- Billing and payment information
All client data is handled under strict confidentiality agreements and processed only for the explicit purpose of fulfilling our contractual obligations.
When you visit our website, certain technical data is automatically collected to help us understand user behavior and improve site functionality. This includes:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Date and time of visit
- Pages viewed and navigation paths
This data is primarily aggregated and anonymized for analytical purposes, helping us enhance user experience and website performance.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve overall site functionality.
We use both session cookies (temporary, erased when you close your browser) and persistent cookies (remain until deleted or expired). You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect certain features of the website.
How We Use Your Information
Your information is utilized transparently and purposefully to deliver our expert services, enhance your experience, and comply with legal obligations.
Service Delivery & Communication
To provide our bespoke advisory, change management, and other consulting services, fulfilling our contractual obligations and maintaining clear communication with you.
Website Improvement & User Experience
To analyze website usage, diagnose technical issues, and improve the functionality, content, and accessibility of our online presence for a seamless user experience.
Business Development & Insights
To send you relevant updates, thought leadership, and information about our services that may be of interest, always with clear opt-out options.
Legal Compliance & Regulatory Requirements
To comply with applicable laws, regulations, legal processes, and governmental requests, including data protection regulations like GDPR.
Security Monitoring & Fraud Prevention
To detect and prevent fraudulent activities, unauthorized access, and other malicious conduct, ensuring the security and integrity of our systems and client data.
Your Data Protection Rights
Under GDPR and UK data protection laws, you possess significant rights regarding your personal data. We are committed to facilitating the exercise of these rights transparently and efficiently.
You have the right to request confirmation of whether we process your personal data, and if so, to access that data along with information about its processing, including the purposes of processing, categories of data, and recipients.
To exercise this right, please contact us, specifying that you are making a Subject Access Request. We will respond within the legally mandated timeframe.
You have the right to request the correction of inaccurate personal data and to have incomplete data completed, considering the purposes of processing.
If you believe any information we hold about you is incorrect or incomplete, please contact us immediately to initiate the correction process.
You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right applies under certain conditions, such as when data is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
Please note that certain legal obligations may require us to retain some information.
You have the right to receive personal data you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit that data to another controller where technically feasible.
This right applies to data processed by automated means and where processing is based on consent or a contract.
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. Upon receiving an objection, we will cease processing unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
Still Have Questions About Your Privacy?
Our commitment to transparent and secure data practices is unwavering. If you require further clarification or wish to exercise any of your data protection rights, please do not hesitate to reach out to our dedicated team.
Contact Our Privacy Team